Microsoft investigates Exchange Online outage in North America

What’s new: Microsoft is investigating an ongoing Exchange Online outage affecting customers in North America and parts of South America, preventing access to emails and related services. The issue began over six hours ago, causing server connection problems for users attempting to log in to Outlook, Teams, and Hotmail. Microsoft is analyzing telemetry data and has implemented configuration changes to mitigate the impact.

Who’s affected

Customers using Exchange Online in North America and South America are experiencing service disruptions, including difficulties accessing mailboxes and related applications.

What to do

• Monitor the Microsoft 365 Status page for updates on the outage and recovery progress.
• Inform users about potential access issues with Exchange Online and related services.
• Prepare for possible ongoing disruptions until Microsoft resolves the issue.

Sources

• BleepingComputer